Terms and conditions
Players must arrive 10 minutes before the booked game time. If a player or the team arrives 15 minutes later or more, the game will start without them. The price charged will be the total of players in the game.
If a player needs to leave the game before it's over, they can do it at any time, but in some rooms they cannot go back in. Full charges will apply.
If the team does not arrive in time for their booking, after 15 minutes their time will begin to run, teams can choose to still play with less than 60 minutes, if they choose to move it to a later hour/date, they will need to pay for another booking.
Cancelations and refunds:
48 hours before the game, we refund 100%
24 hours before the game, we refund 50%
Less than 24 hours before the game or in case of a “no show”, 100% will be charged.
For your safety, Fox in a Box Mexico City does not save or keep credit card info, nor gives it to anyone else.
The general terms of sale are provided for the purpose of enabling buyers to place an order. By placing an order the buyer acknowledges his/ her complete acceptance, without exception, of the general sales conditions.
1 – PRICES
1.1- The prices that are listed by Fox in a Fox Mexico City include a 60 minutes play of our game, and are shown in Mexican pesos.
1.2- All other services that are not included in the initial reservation will be billed in addition.
1.3- Fox in a Fox Mexico City reserves the right to request an ID from customers who might be minors.
1.4- Fox in a Fox Mexico City reserves the right to modify its prices at any time. Services will be billed according to the rates in effect at the moment the order is placed.
2 – RESERVATIONS
2.1- Availability All reservations are processed in real time and are subject to availability. The sale will not be considered final until receipt of a confirmation email from Fox in a Fox Mexico City with the order number. The credit card will immediately be debited for the amount of services booked.
2.2- Exchange / Cancelations Bookings cannot be refunded or exchanged unless the booked game is cancelled by Fox in a Fox Mexico City.
2.3- Confidentiality By purchasing buyer certifies that Fox in a Fox Mexico City games, components, and puzzles are to be regarded as confidential. Any full or partial disclosure or publication to any third party violates Fox in a Fox Mexico City business interests.
3 – METHODS OF PAYMENT
Fox in a Fox Mexico City will only accept payment by credit cards, cash, and Paypal.
4 – SECURITY OF PAYMENT AND PERSONAL DATA
4.1- Security of payment
Fox in a Fox Mexico City has entrusted its payment system to a specialist in online payment security. We do not keep any customer credit card information on our database.
4.2- Personal data
By booking through www.foxinabox.mx, you consent to the use of those items of your personal data which are necessary to ensure the proper processing of orders. Fox in a Fox Mexico City undertakes to only use this data base for information purposes and commercial offers for Fox in a Fox Mexico City Games, and not to divulge these data to third parties except upon request by a judicial authority or other administrative authority empowered by law to request the communication of this information. All data is handled with the greatest degree of care and discretion.
5 – ELECTRONIC BOOKING
5.1- Each booking has a unique order number which permits the access to our game.
5.2- The buyer will receive by email a booking confirmation that includes, order number, the exact date, and time of his reservation.
6 – INTERNAL REGULATIONS FOR THE GAME AT Fox in a Fox Mexico City
6.1- Fox in a Fox Mexico City does its utmost to offer you a game room that lives up to your expectations. However, the order, arrangement and casting of the game remain at the discretion of Fox in a Fox Mexico City and no complaints will be accepted in the case of a modification to the game.
6.2- It is strictly prohibited to take pictures, film or to record all or part of the game, or of the hall. Any violation of this prohibition will be sanctioned by the confiscation of the device until the end of the game, or will lead to the eviction of the game room, and could be prosecuted before the courts.
6.3- In addition, it is forbidden to reproduce texts, logos, images or any other element which appears either on the WEB site Fox in a Fox Mexico City, or emails sent by Fox in a Fox Mexico City.
6.4- Fox in a Fox Mexico City declines all responsibility for any damages relating to objects belonging to customers which have not been deposited at the reception desk, area reserved for this purpose.
6.5- Fox in a Fox Mexico City is a non-smoking environment.
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